Disclaimer

DISCLAIMER

Last Updated: April 2026

This disclaimer outlines Marqueeteer’s service commitments, limitations of liability, and the conditions under which results are achieved. By engaging Marqueeteer, you acknowledge and accept the terms set forth in this document.

SERVICE COMMITMENTS

Marqueeteer commits to the following:

Service Delivery
Marqueeteer will deliver all services specified in your chosen service tier with professional competency and in accordance with industry standards. This includes:

  • Complete Google Business Profile optimization and management
  • Professional Google Posts published consistently (4 per month minimum)
  • Performance monitoring and monthly reporting
  • Review management and professional responses (service tier dependent)
  • Data security and regulatory compliance

Profile Enhancement
Marqueeteer’s work will result in measurable improvement to your Google Business Profile:

  • Complete and accurate business information (verified)
  • Professional content and engagement
  • Enhanced visibility and presentation to customers
  • Improved profile strength relative to current baseline

These improvements directly increase your profile’s capacity to attract customer inquiries and engagement.

WHAT IS NOT GUARANTEED

The following are not guaranteed and depend on factors beyond Marqueeteer’s control:

Specific Rankings or Visibility Levels

  • Marqueeteer does not guarantee specific ranking positions in Google Search or Google Maps
  • Marqueeteer does not guarantee a specific number of profile views or clicks
  • Rankings are determined by Google’s algorithm, which considers hundreds of factors, many beyond Marqueeteer’s influence

Lead Generation, Customer Acquisition, or Revenue

  • Marqueeteer does not guarantee a specific number of new customers, phone calls, bookings, or inquiries
  • Marqueeteer does not guarantee a specific return on investment (ROI) or revenue increase
  • Conversion from inquiry to customer depends on your service quality, pricing, responsiveness, and customer satisfaction

Review Growth or Rating Improvement

  • Marqueeteer does not guarantee an increase in the number of customer reviews
  • Marqueeteer does not guarantee improvement to your review rating or sentiment
  • Review generation depends on customer satisfaction, service quality, and customer behavior

Customer Engagement or Response Rates

  • Marqueeteer does not guarantee customers will message, call, or respond to Google Posts
  • Customer engagement depends on offer relevance, customer intent, and customer behavior

FACTORS THAT DETERMINE RESULTS

Results are determined by three distinct factors:

Marqueeteer’s Work (Within Our Control)

  • Google Business Profile optimization and maintenance
  • Strategic content creation and posting
  • Professional review monitoring and responses
  • Profile accuracy, completeness, and compliance
  • Ongoing performance analysis and optimization

Your Business Operations (Within Your Control)

  • Quality of services or products provided
  • Speed and professionalism of customer response
  • Competitive pricing and market positioning
  • Customer satisfaction and service delivery
  • Compliance with commitments made to customers

External Market Conditions (Outside Both Parties’ Control)

  • Google algorithm updates and platform changes
  • Local market competition and competitive density
  • Seasonal demand fluctuations and market conditions
  • Customer behavior, intent, and purchasing decisions
  • Economic conditions in your service area

Results are optimized through Marqueeteer’s professional management of the first factor. However, results are ultimately determined by the combination of all three factors. A well-managed Google Business Profile cannot overcome deficiencies in service quality or market conditions. Conversely, excellent service quality combined with professional GBP management produces superior results.

SERVICE TIERS AND EXPECTED OUTCOMES

Results depend on the type of service tier you avail from Marqueeteer.

Basic Tier ($149/month)
Includes: GBP profile optimization, 4 monthly Google Posts, monthly analytics reporting, ongoing profile maintenance.
Expected engagement level: Moderate

Standard Tier ($249/month)
Includes: All Basic services, plus professional review responses, 1 monthly blog post, 1 monthly email newsletter, community management.
Expected engagement level: Moderate to High

Premium Tier ($399/month)
Includes: All Standard services, plus 2 monthly blog posts, monthly competitor benchmarking, citation building and directory submissions, advanced profile optimization.
Expected engagement level: High

Higher service tiers provide more touchpoints, more content, and more comprehensive optimization. Results scale accordingly with tier selection. A Basic tier subscription will not produce results equivalent to a Premium tier subscription, and expectations should be calibrated accordingly.

WHAT WE DO NOT CONTROL

Google Algorithm and Ranking Factors

  • Google updates its search algorithm continuously and without public notice
  • Algorithm changes can affect visibility across all profiles, regardless of profile quality
  • Marqueeteer monitors and adapts to algorithm changes but cannot prevent their occurrence or predict their effects

Market Competition

  • Your visibility depends partly on the number and quality of competing businesses in your area
  • A dense, competitive market will result in lower individual profile rankings than a sparsely competitive market
  • Marqueeteer optimizes your profile to compete effectively but cannot control market density or competitor actions

Customer Behavior and Intent

  • Customers determine whether to contact you based on their needs, intent, and your profile presentation
  • Marqueeteer increases the likelihood customers will find and contact you but cannot control customer decision-making
  • Final conversion from inquiry to customer depends on your business, not on Marqueeteer’s work

Economic and Market Conditions

  • Local economic conditions, supply chain disruptions, and market downturns affect customer demand
  • Seasonal fluctuations affect demand in your industry
  • Marqueeteer optimizes your profile to capture available demand but cannot create demand or change market conditions

Service Quality and Customer Satisfaction

  • Your service or product quality directly affects customer satisfaction and reviews
  • Unsatisfied customers may leave negative reviews or not refer others
  • Marqueeteer manages your profile professionally but cannot control your service quality or customer satisfaction

LIABILITY AND LIMITATION OF LIABILITY

Marqueeteer’s Responsibility
Marqueeteer is responsible for:

  • Delivering the services specified in your subscription tier
  • Maintaining professional standards consistent with industry practice
  • Protecting your data and ensuring regulatory compliance
  • Communicating clearly regarding service status and performance
  • Managing your profile in accordance with Google Business Profile policies

Marqueeteer Is Not Responsible For:

  • Ranking positions, visibility levels, or traffic fluctuations caused by Google algorithm changes
  • Customer behavior, inquiry response rates, or conversion rates
  • Your service quality, pricing, responsiveness, or customer satisfaction
  • Negative reviews, review ratings, or customer sentiment (Marqueeteer manages responses only)
  • Economic conditions, market competition, or seasonal demand fluctuations
  • Results that fail to meet your expectations or goals
  • Technical issues with Google’s platform or service outages beyond Marqueeteer’s infrastructure
  • Unauthorized access to your account if your login credentials are compromised

Your Responsibility
You are responsible for:

  • Service quality and customer satisfaction
  • Responding promptly to customer inquiries and messages
  • Providing accurate business information for profile optimization
  • Competitive pricing and business operations
  • Compliance with Google Business Profile policies and community guidelines
  • Account security and credential protection
  • Notifying Marqueeteer of any unauthorized access or security concerns

Limitation of Liability
Marqueeteer’s maximum liability for any claim arising from this agreement is limited to the total fees you paid to Marqueeteer in the 12 months immediately preceding the claim. This applies to all claims regardless of cause, including negligence, breach of contract, or breach of warranty.

Marqueeteer is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost business opportunity, loss of goodwill, or reputational harm, even if Marqueeteer has been advised of the possibility of such damages.

This limitation of liability is essential to the pricing of Marqueeteer’s services and is a condition of this engagement.

SERVICE AVAILABILITY AND INTERRUPTIONS

Service Standard
Marqueeteer aims to maintain service availability of 99%. Service interruptions may occur for:

  • Scheduled maintenance (Marqueeteer will provide 48 hours’ notice when possible)
  • Emergency security updates or patches
  • Third-party provider outages (Google, cloud infrastructure, payment processors)
  • Force majeure events

During Service Interruptions

  • You retain direct access to your Google Business Profile through Google
  • Marqueeteer will provide status updates via email
  • Marqueeteer will work to restore service in a timely manner
  • Extended unplanned outages may result in service credits at Marqueeteer’s discretion

GOOGLE BUSINESS PROFILE POLICY COMPLIANCE

Marqueeteer operates strictly within Google’s Business Profile policies and terms of service. Marqueeteer does not:

  • Create, solicit, or manipulate reviews
  • Falsify or misrepresent business information
  • Engage in misleading or deceptive practices
  • Violate Google’s Community Guidelines or policy requirements

Your Responsibility
You are responsible for ensuring that all information and content in your Google Business Profile complies with Google’s policies. You must approve all content before Marqueeteer publishes it. Marqueeteer will flag potential policy violations, but final responsibility for compliance rests with you.

If Google suspends or removes your profile due to policy violations, Marqueeteer will assist in the reinstatement process, but you must resolve the underlying policy violation.

TERMINATION AND SERVICE CESSATION

Termination Rights
You may terminate your Marqueeteer subscription at any time with 30 days’ written notice. No long-term contract is required.

Upon Termination

  • Your Google Business Profile remains active and accessible through your Google account
  • Marqueeteer will cease all management and optimization activities upon expiration of the notice period
  • Marqueeteer will revoke its access to your profile within 5 business days of termination
  • You will retain full ownership and control of your profile and all data
  • Marqueeteer will provide final documentation and a transition report

Discontinuation of Service
If you discontinue your subscription:

  • All improvements, optimizations, and content created by Marqueeteer remain in your profile
  • Your profile will no longer receive active management, posting, or monitoring
  • You may manage your profile independently or engage another provider
  • Another provider will have full access to your profile and historical data

INTELLECTUAL PROPERTY AND CONTENT OWNERSHIP

Your Ownership
You own all intellectual property rights to:

  • Blog posts and written content created by Marqueeteer
  • Google Posts and published content
  • Performance reports and strategy documents
  • All data and content in your Google Business Profile

You may repurpose, modify, republish, or distribute this content as you see fit.

Marqueeteer’s Rights
Marqueeteer retains the right to reference your business as a case study or anonymized example in marketing materials, unless you explicitly opt out in writing.

DATA PROTECTION AND PRIVACY

Marqueeteer is a European Union-based, GDPR-compliant data processor. When you engage Marqueeteer, you enter into a Data Processing Agreement that governs how your data is handled, protected, and processed.

Key Protections

  • Your Google Business Profile data is your property; Marqueeteer processes it on your behalf only
  • Your data is protected under GDPR and EU data protection standards
  • You have the right to access, correct, delete, or export your data
  • You may audit Marqueeteer’s processing practices
  • Marqueeteer maintains strict security and confidentiality standards

For detailed information on data handling, see marqueeteer.com/data-processing.

THIRD-PARTY SERVICES AND INTEGRATIONS

Marqueeteer uses third-party services to deliver its platform:

  • Google Business Profile API and platform
  • Cloud infrastructure providers (data storage and processing)
  • Payment processors (PCI-DSS compliant)
  • Email and communication platforms

Marqueeteer Is Not Liable For:

  • Service outages or downtime at third-party providers
  • Data loss or corruption caused by third parties
  • Changes to third-party APIs or services that affect functionality
  • Security breaches or unauthorized access at third-party services

CHANGES TO THIS DISCLAIMER

Marqueeteer may update this disclaimer to reflect changes in services, legal requirements, or business practices. Updated versions will be posted on marqueeteer.com/disclaimer with an updated “Last Updated” date.

Your continued use of Marqueeteer’s services following updates constitutes acceptance of the revised terms. If you object to material changes, you may terminate your subscription.

DISCLAIMERS REGARDING LEGAL COMPLIANCE

This disclaimer is informational and does not constitute legal advice. Data protection, consumer protection, and business regulations vary by jurisdiction. Marqueeteer recommends consulting with legal counsel in your jurisdiction regarding your specific compliance obligations and rights.

Marqueeteer is an EU-registered entity and complies with EU/EEA data protection and consumer protection laws. If your business operates in other jurisdictions, you are responsible for determining your compliance obligations under local law.

DISPUTE RESOLUTION AND GOVERNING LAW

Disputes arising from this agreement will be governed by the laws of [Insert EU Jurisdiction where Marqueeteer is registered]. Any legal action must be brought within one year of the claim arising.

Both parties agree to attempt resolution through good-faith negotiation before pursuing formal legal action.

CONTACT FOR LEGAL OR COMPLIANCE INQUIRIES

For questions regarding this disclaimer, data protection, privacy, or legal compliance:

Email: legal@marqueeteer.com
General Support: support@marqueeteer.com
Contact Form: marqueeteer.com/contact
Mailing Address: [Insert Marqueeteer’s EU office address]

Response Time: 5 business days for legal inquiries