Terms and Conditions

TERMS AND CONDITIONS

Last Updated: April 2026

These Terms and Conditions (“Terms”) govern your use of Marqueeteer’s services. By engaging Marqueeteer or paying the first invoice, you acknowledge that you have read, understood, and agree to be bound by these Terms.

  1. AGREEMENT AND SERVICE

1.1 Service Offering
Marqueeteer provides Google Business Profile (GBP) management services as described on marqueeteer.com. You select one of three service tiers:

  • Basic: $149/month (GBP management only)
  • Standard: $249/month (includes email newsletter and 1 blog post)
  • Premium: $399/month (includes 2 blog posts and competitor tracking)

1.2 Acceptance of Terms
By signing up for Marqueeteer or paying the first invoice, you accept these Terms in their entirety. These Terms, combined with Marqueeteer’s Disclaimer, Refund and Cancellation Policy, and Data Processing Agreement, form the complete agreement between you and Marqueeteer.

1.3 Authority
You represent that you have legal authority to enter into this agreement and to authorize Marqueeteer to manage your Google Business Profile on your behalf. If signing up on behalf of a business entity, you warrant that you are authorized to bind that entity.

  1. SUBSCRIPTION MODEL AND BILLING

2.1 Month-to-Month Subscription
Marqueeteer operates on a month-to-month subscription model with no long-term contracts, annual commitments, or minimum service periods.

2.2 Billing Cycle
Your subscription renews on the 15th of each month. Invoices are sent in advance and are due within 7 days of receipt. Day 1 of service begins when payment is received and processed. The 7-day refund guarantee period runs from Day 1.

2.3 First Invoice (Prorated)
Your first invoice is prorated based on your start date. For example, if you start on April 5, you’re charged only for April 5-14. Your next full invoice is due April 15 for April 15- May 15 service.

2.4 Payment Methods
Marqueeteer accepts payment via credit card (Visa, Mastercard, American Express), bank transfer/ACH (for approved accounts), and other payment processors as made available. All payments are processed securely through PCI-DSS compliant payment processors.

2.5 Price Changes
Marqueeteer reserves the right to adjust pricing with 30 days’ written notice. Price increases take effect only on your next billing date after the notice period. If you do not accept a price increase, you may cancel your subscription.

2.6 Taxes
You are responsible for any applicable taxes on your subscription fees. Marqueeteer will collect and remit taxes as required by law. If you hold a tax-exempt status or VAT number, you must provide documentation before billing.

  1. 7-DAY REFUND GUARANTEE AND EARLY TERMINATION

3.1 Refund Eligibility
You have 7 days from your onboarding date (Day 1 = day payment is received) to request a refund if dissatisfied for any reason.

3.2 Refund Terms

  • Full refund of your initial subscription payment, minus a $99 Early Termination Fee
  • Early Termination Fee covers the administrative cost of reverting all setup work from your profile
  • Refund processed within 5 business days and credited to your original payment method
  • Your profile will be reverted to its original state (see Section 3.4)

3.3 Payment Processor Deductions
Refunds are processed net of any fees charged by your payment processor (processing fees, currency conversion, etc.). You receive whatever amount reaches your account after processor deductions. Marqueeteer is not liable for payment processor fees.

3.4 Mandatory Account Reversion
Account reversion is mandatory and non-negotiable. You cannot keep any work performed during the 7-day period. All work will be removed:

  • All Google Posts published
  • All profile optimization changes
  • All profile edits, descriptions, and attributes
  • All service area or category changes

Reversion is completed within 2 business days of refund approval. Your profile will be identical to its state before you signed up.

3.5 Refund Request Process
Email support@marqueeteer.com with subject line “7-Day Refund Request” and include your account email and business name.

3.6 Refund Limitations

  • Refund applies only to the first month
  • Subsequent months are non-refundable
  • After day 7, no refunds are issued under any circumstances
  • Early Termination Fee applies to all 7-day cancellations and is non-waivable
  1. CANCELLATION AND TERMINATION (AFTER 7 DAYS)

4.1 Cancellation Rights
You may cancel your subscription at any time by submitting a written cancellation request via email to support@marqueeteer.com or through marqueeteer.com/contact. Include your account email and business name.

4.2 30-Day Notice Period
Cancellation becomes effective 30 days after your request. You will continue receiving full service during this period. Access to your profile is revoked 5 business days after the notice period expires.

4.3 Final Invoice Upon Cancellation
Upon cancellation request, you’ll receive an invoice for remaining days of service through the end of your current billing cycle. This invoice is due within 7 days and is non-refundable.

Example: If you cancel on April 20 (with a billing date of April 15), you’ll be invoiced for April 20-May 15. Service continues through May 15; access is revoked May 20.

4.4 Transfer Fees
Any fees incurred during the transfer of your Google Business Profile to another provider or service are your responsibility. Marqueeteer is not liable for transfer-related costs.

4.5 After Cancellation
Your Google Business Profile remains active and accessible through your Google account. All work performed by Marqueeteer—posts, optimization, improvements—remains in your profile. You retain full ownership and control.

4.6 Marqueeteer’s Right to Terminate
Marqueeteer may terminate your subscription immediately if:

  • You violate these Terms or the Acceptable Use Policy (Section 6)
  • You engage in illegal activity or misuse Marqueeteer’s services
  • You fail to pay invoices for more than 30 days after due date
  • You authorize or encourage unauthorized access to Marqueeteer’s systems

Upon termination by Marqueeteer, you remain responsible for all outstanding fees.

  1. YOUR WARRANTIES AND REPRESENTATIONS

You warrant and represent that:

5.1 Accuracy of Information
All business information, content, descriptions, and data you provide is accurate, complete, truthful, and current. This includes business name, address, phone number, category, service areas, hours of operation, photos, videos, blog content, Google Posts, and any other information provided for your profile.

5.2 Authority and Ownership
You own or are authorized to manage the Google Business Profile you have authorized Marqueeteer to access. You have the legal right to authorize Marqueeteer to make changes to your profile. You are not infringing on any third-party rights by providing content to Marqueeteer.

5.3 Compliance with Laws
All information and content you provide complies with applicable laws. You operate your business in compliance with all local, state, and federal regulations. You will not use Marqueeteer’s services to violate any laws or regulations.

5.4 No Illegal Content
Content you provide does not contain illegal material, malware, or harmful code. Content does not defame, harass, or violate the rights of third parties. Content does not infringe on intellectual property rights.

5.5 Service Quality Responsibility
You are solely responsible for the quality, accuracy, and legality of the services or products you offer to customers. You will respond professionally and promptly to customer inquiries, complaints, and feedback. You will deliver on all promises made to customers.

  1. YOUR INDEMNIFICATION OBLIGATION

6.1 Indemnification
You agree to indemnify, defend, and hold harmless Marqueeteer from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Any inaccuracy, falsity, or misrepresentation in information you provide
  • Customer complaints, disputes, or claims about your business, services, or products
  • Negative reviews or customer feedback about your business
  • Breach of applicable laws or regulations by your business
  • Violation of third-party intellectual property rights
  • Breach of warranties you made to customers
  • Poor service quality or customer dissatisfaction

6.2 Defense of Claims
If Marqueeteer receives a legal claim covered by this indemnification, you will assume full responsibility for defense and any settlement or judgment. Marqueeteer will cooperate with your defense and provide reasonable assistance.

6.3 Customer Complaints
Customer complaints about your business, service quality, pricing, or performance are your responsibility. Marqueeteer will professionally manage review responses and profile communications, but you are responsible for resolving underlying customer issues.

  1. YOUR OBLIGATIONS AND RESPONSIBILITIES

You agree to:

7.1 Provide Accurate Information
Maintain current, accurate business information in your Google Business Profile. Update Marqueeteer immediately of any changes to your business (address, phone, hours, services, pricing). Approve all content before Marqueeteer publishes it to your profile.

7.1.1 You are responsible for providing Marqueeteer with all information, content, photos, videos, and materials necessary for marketing and posting to your Google Business Profile. This includes blog post topics, descriptions, promotional content, service details, and any other content required for your service tier. Delays or failure to provide this information may delay service delivery. Marqueeteer will not be liable for inability to post or publish if you fail to provide timely content or information.

7.2 Respond to Customers
Respond promptly to customer messages, inquiries, and complaints. Take action to resolve customer issues. Notify Marqueeteer of any urgent customer concerns or issues that may affect the Google Business Profile peroformance.

7.3 Maintain Account Security
Keep your Google account password confidential. Use strong, unique passwords. Enable multi-factor authentication on your Google account. Notify Marqueeteer immediately of any unauthorized access or suspicious activity.

7.4 Compliance
Comply with Google’s Business Profile policies and community guidelines. Operate your business in compliance with all applicable laws. Ensure all customer claims and promises are deliverable. Do not attempt to manipulate or game Google’s ranking system.

7.5 Payment Obligations
Pay all invoices on time. Notify Marqueeteer of any billing issues or payment disputes. Provide updated payment information if your card expires or is declined.

7.6 Cooperation
Respond to Marqueeteer’s requests for information or clarification. Authorize Marqueeteer’s access to your Google Business Profile. Provide feedback and work collaboratively with Marqueeteer.

7.7 Google Verification Requirements

You are responsible for meeting all Google Business Profile verification requirements, including live video verification, postcard verification, phone verification, or other methods required by Google. You must maintain compliance with Google’s verification standards. Marqueeteer will assist but cannot guarantee verification approval. If your profile loses verification due to your non-compliance, Marqueeteer is not liable for resulting loss of visibility.

  1. ACCEPTABLE USE POLICY

You agree not to use Marqueeteer’s services to:

8.1 Illegal Activities
Violate any local, state, national, or international law. Engage in fraud, deception, or misrepresentation. Facilitate illegal activity or assist others in illegal conduct.

8.2 Manipulation and Abuse
Manipulate, artificially inflate, or game Google’s ranking system. Create fake reviews or solicit reviews in exchange for payment or incentives. Engage in review manipulation or competitor sabotage. Use automated tools or bots to artificially boost engagement or rankings. Attempt to reverse-engineer or scrape Marqueeteer’s platform.

8.3 Harmful Content
Publish content that is defamatory, harassing, abusive, or obscene. Publish content that infringes on intellectual property rights. Publish content that violates Google’s Community Guidelines. Publish content that is misleading or deceptive.

8.4 Unauthorized Access
Attempt to gain unauthorized access to Marqueeteer’s systems or other users’ accounts. Attempt to disrupt Marqueeteer’s services or infrastructure. Share your login credentials with unauthorized persons.

8.5 Competitive Misuse
Use Marqueeteer’s services to harm competitors through false information or false reviews. Monitor competitors’ profiles through Marqueeteer for competitive intelligence purposes without authorization.

Violation of this Acceptable Use Policy may result in immediate termination of your subscription and forfeiture of all fees paid.

  1. SERVICE LIMITATIONS

9.1 What Marqueeteer Does Not Provide
Marqueeteer does not guarantee specific rankings, visibility levels, or traffic numbers. Marqueeteer does not guarantee lead generation, customer acquisition, or revenue. Marqueeteer does not manage social media accounts (beyond linking them to your GBP). Marqueeteer does not create or manage your website. Marqueeteer does not provide graphic design, professional photography, or video production. Marqueeteer does not handle customer service calls or communications outside your GBP. Marqueeteer does not remove negative reviews (only professional responses). Marqueeteer does not manage paid advertising (Google Ads, Local Services Ads).

9.2 Limitations of Service
Marqueeteer’s access is limited to your Google Business Profile only. Marqueeteer will not access your internal business systems or databases. Marqueeteer will not store independent copies of your GBP data (only operational copies for management purposes). Service is subject to Google’s API availability and platform stability.

9.3 Third-Party Services
Marqueeteer relies on third-party services (Google, cloud infrastructure, payment processors). Marqueeteer is not liable for outages, changes, or issues with third-party services.

  1. INTELLECTUAL PROPERTY AND CONTENT

10.1 Your Content Ownership
You own all intellectual property rights to all content in your Google Business Profile, including blog posts, Google Posts, email newsletters created by Marqueeteer, performance reports, strategy documents, and all data and communications.

You may use, modify, republish, or distribute this content as you see fit.

10.2 Marqueeteer’s Ownership
Marqueeteer retains ownership of Marqueeteer’s platform, software, and tools. Marqueeteer retains ownership of Marqueeteer’s processes, methods, and strategies. Marqueeteer retains ownership of Marqueeteer’s website and marketing materials.

10.3 License Grant
By engaging Marqueeteer, you grant Marqueeteer a license to access and manage your Google Business Profile on your behalf. Marqueeteer may create content and publish to your profile. Marqueeteer may view performance metrics and analytics. Marqueeteer may store operational data necessary to deliver services.

10.4 Case Study Rights
Marqueeteer reserves the right to reference your business as an anonymized case study in marketing materials and client examples, unless you explicitly opt out in writing by emailing legal@marqueeteer.com.

  1. DATA PROTECTION AND PRIVACY

11.1 Data Processing Agreement
When you engage Marqueeteer, you enter into a Data Processing Agreement that governs how your data is handled, protected, and processed.

11.2 Your Data is Your Property
Your Google Business Profile data is your property. Marqueeteer processes it on your behalf as your data processor. You retain all rights to request access, correction, deletion, or export of your data.

11.3 GDPR Compliance
Marqueeteer is GDPR-compliant and EU-based. All data handling complies with GDPR and EU data protection standards.

11.4 Security
Marqueeteer maintains industry-standard encryption for data transmission and credential storage.

  1. LIMITATION OF LIABILITY

Marqueeteer’s maximum liability for any claim is limited to fees paid in the 12 months preceding the claim. Marqueeteer is not liable for indirect, consequential, incidental, special, or lost profit damages, even if advised of the possibility of such damages. Some jurisdictions do not allow limitation of liability, so this limitation may not apply to you.

  1. DISPUTE RESOLUTION

13.1 Good-Faith Negotiation
Before pursuing formal legal action, both parties agree to attempt resolution through good-faith negotiation. Contact legal@marqueeteer.com to initiate dispute resolution discussions.

13.2 Governing Law
These Terms are governed by the laws of Spain. Any legal action must be brought within one year of the claim arising.

13.3 Jurisdiction
Both parties consent to the exclusive jurisdiction of courts located in Spain for any disputes arising from these Terms.

  1. CHANGES TO THESE TERMS

14.1 Right to Modify
Marqueeteer reserves the right to modify these Terms at any time. Updated versions will be posted on marqueeteer.com/terms-and-conditions with an updated “Last Updated” date.

14.2 Notice of Material Changes
For material changes, Marqueeteer will provide 30 days’ written notice via email.

14.3 Acceptance
Your continued use of Marqueeteer’s services after updates constitutes acceptance of the revised Terms. If you object to material changes, you may cancel your subscription with 30 days’ notice.

  1. ENTIRE AGREEMENT

15.1 Complete Agreement
These Terms, combined with Marqueeteer’s Disclaimer, Refund and Cancellation Policy, and Data Processing Agreement, constitute the entire agreement between you and Marqueeteer regarding the services. Any prior agreements, understandings, or negotiations are superseded by these Terms.

15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect.

15.3 No Waiver
Marqueeteer’s failure to enforce any provision does not constitute a waiver of that provision.

  1. CONTACT US

For questions regarding these Terms and Conditions:

Email: legal@marqueeteer.com
General Support: support@marqueeteer.com
Contact Form: marqueeteer.com/contact
Mailing Address: Calle Falla, Valladolid, Spain

Response Time: 5 business days for legal inquiries; 24-48 hours for general support