Last Updated: June 4, 2026
Welcome to Marqueeteer (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the website Marqueeteer.com and any services, subscription tiers, or AI suites provided by Marqueeteer (collectively, the “Services”).
By accessing our Site, booking a meeting, requesting a free audit, or subscribing to our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
1. Services and Subscription Tiers
Marqueeteer provides local business marketing, search engine optimization, directory synchronization, social media management, and AI operational automations.
- Subscription Tiers: Services are billed on a subscription basis across three primary tiers: Local Foundation, Growth Engine, and Full-Stack Authority, with optional add-ons like the AI Operational Suite.
- Scope of Work: The specific features included in your plan are detailed on our pricing page at the time of subscription. Any requests outside your selected tier’s scope may incur additional fees or require an upgraded plan.
- Onboarding & Launch: We aim to launch your baseline foundation within 48 hours of receiving all necessary onboarding assets, access credentials, and directory details from you.
2. Billing & Advance Payment Policy
- Month-to-Month Term: All standard subscriptions operate on a month-to-month basis. There are no long-term annual contract lock-ins required unless explicitly chosen.
- Payment One Month in Advance: To secure agency resources and initiate campaign deployment, all subscription fees are billed and collected one (1) month in advance. Your initial payment covers your first 30 days of service and is required prior to project kickoff.
- No Setup Fees: There are no initial sign-up, setup, or technical onboarding fees applied to your account.
- Annual Discount Policy: If you opt for our annual billing plan, you receive one month free (billed upfront as 11 months of your chosen tier). Annual plans are non-refundable once the 48-hour onboarding window has passed.
- Automatic Recurring Billing: Payments are processed securely via third-party providers (e.g., Stripe). You authorize us to automatically charge your chosen payment method on a recurring monthly basis in advance until a cancellation notice is submitted in accordance with Section 3.
- Ad Spend: For tiers involving paid advertisement tracking (e.g., Full-Stack Authority), all advertising spend is billed separately and paid directly by the client to the advertising platform (e.g., Google LSAs).
3. Cancellation & 30-Day Notice Policy
- Month-on-Month Flexibility: You may cancel your subscription at any time; however, a strict 30 days’ advance written notice is required for all cancellations.
- Final Billing Cycle: Because a 30-day notice is required, your final invoice will be prorated or a final standard monthly charge will apply depending on where your notice falls within your current billing cycle. You will retain full access to the Services and deliverables during this 30-day transition period.
- Submission of Notice: Cancellation requests must be submitted in writing via email to your account strategist or our support team.
- Post-Cancellation Visibility: Upon completion of the 30-day notice period, Marqueeteer will cease active directory syncs, AI receptionists, and website management. We are not responsible for any subsequent drops in map positions or directory inaccuracies pushed by search engines after services conclude.
4. AI Automations and Operational Suite
If your plan includes our AI Operational Suite (including the 24/7 AI Lead Receptionist, call auditing, and database reactivation tools), the following applies:
- Consent & TCPA Compliance: You guarantee that any lead lists, database phone numbers, or contacts provided to Marqueeteer for “Database Reactivation” have given explicit, legally compliant opt-in consent to be contacted via SMS or phone call. You agree to indemnify Marqueeteer against any regulatory claims arising from unverified data lists provided by your business.
- AI Output Monitoring: While our AI tools are heavily tuned and optimized for local service context, AI models can occasionally produce unexpected outputs. You acknowledge that our automated systems run autonomously to capture immediate leads, and a human strategist audits the system regularly to keep it sharp.
- Call Grading: Automated call logs and quality audits are provided for internal training purposes and performance tracking.
5. Social Media and Account Access
For tiers including social media management, you agree to grant Marqueeteer the necessary manager-level or partner-level access to your business profiles (e.g., Meta Business Suite, Google Business Profile).
- Content Approval: Marqueeteer will curate and publish local authority posts and social content based on your industry. You maintain final responsibility for reviewing published materials to ensure compliance with your specific local professional licensing or industry regulations.
- Security: We handle your access tokens and platform permissions with enterprise-grade operational security and restrict access solely to assigned agency team members.
6. Intellectual Property
- Our Materials: All marketing frameworks, AI custom prompt structures, web code layout configurations, and software architectures used by Marqueeteer to deliver the Services remain the intellectual property of Marqueeteer.
- Your Materials: Any logos, pre-existing copy, media assets, trademarks, or client data you provide to us remain your exclusive property. You grant us a limited, royalty-free license to use these assets solely for the purpose of executing your marketing campaigns.
7. Limitation of Liability
Marqueeteer works aggressively to dominate local search grids, map packs, and AI visibility spaces for our partners. However, third-party platform algorithms (Google, Apple, Meta, etc.) change constantly.
- Marqueeteer does not guarantee static, permanent positions on search results, as local rankings depend heavily on proximity, user intent, competitor density, and platform updates.
- In no event shall Marqueeteer be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or business data, arising out of or in connection with the use or inability to use our services. Our total aggregate liability shall not exceed the total amount paid by you to Marqueeteer during the one (1) month immediately preceding the event giving rise to liability.
8. Governing Law
These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles. Any legal actions must be brought in the courts located in Huntsville, Alabama.
9. Contact Us
If you have any questions or require clarification regarding these Terms, please contact us at:
Marqueeteer
- Website: Marqueeteer.com
- Email: support@marqueeteer.com
